Refund & Exchange
Mo by Meet Return & Exchange Policy
At Mo by Meet, we take pride in our handmade, made-to-order pieces, reflecting the dedication and effort of our talented team. We want you to love your purchase, and if you’re not completely satisfied, we’re here to help! We offer returns and exchanges within 5 days from the date of delivery.
How to Place a Return/Exchange Request:
1. Initiate Your Request: Please contact our team to initiate your return or exchange request. Once accepted, we’ll send a notification to your registered email.
2. Return Shipping: You will need to ship the item back to us at the following address:
233-L, Model Town, Ludhiana, Punjab - 141002
We recommend using a trackable service to ensure it arrives safely. Refunds will be processed within 5 days after the quality check is completed.
3. Quality Check: Once we receive your item, it will undergo a quality check. If everything is in order, your exchange or return will be processed.
4. Refunds: Refunds will be issued in the form of store credits, which can be used for future purchases. You’ll receive a coupon code via email for easy use.
You Can Request an Exchange/Return If:
- The product does not fit.
- The product is defective.
- Parts or accessories are missing.
Conditions for Returns/Exchanges:
- The product must be unworn, unwashed, and in sellable condition.
- All original tags, packaging, and accessories must be intact.
- There should be no signs of wear, stains, or damage.
- If purchased as a set, all items must be returned together.
Important Notes:
- Shipping charges are non-refundable.
If you have any questions, feel free to reach out to us at mobymeet@gmail.com. Our team is here to assist you Monday to Saturday, 11:00 AM - 7:00 PM, and we aim to resolve any queries within 24 hours.
Thank you for supporting our handcrafted creations! Your satisfaction is our commitment.
How to Place a Return/Exchange Request:
1. Initiate Your Request: Please contact our team to initiate your return or exchange request. Once accepted, we’ll send a notification to your registered email.
2. Return Shipping: You will need to ship the item back to us at the following address:
233-L, Model Town, Ludhiana, Punjab - 141002
We recommend using a trackable service to ensure it arrives safely. Refunds will be processed within 5 days after the quality check is completed.
3. Quality Check: Once we receive your item, it will undergo a quality check. If everything is in order, your exchange or return will be processed.
4. Refunds: Refunds will be issued in the form of store credits, which can be used for future purchases. You’ll receive a coupon code via email for easy use.
You Can Request an Exchange/Return If:
- The product does not fit.
- The product is defective.
- Parts or accessories are missing.
Conditions for Returns/Exchanges:
- The product must be unworn, unwashed, and in sellable condition.
- All original tags, packaging, and accessories must be intact.
- There should be no signs of wear, stains, or damage.
- If purchased as a set, all items must be returned together.
Important Notes:
- Shipping charges are non-refundable.
If you have any questions, feel free to reach out to us at mobymeet@gmail.com. Our team is here to assist you Monday to Saturday, 11:00 AM - 7:00 PM, and we aim to resolve any queries within 24 hours.
Thank you for supporting our handcrafted creations! Your satisfaction is our commitment.